Improving learning technology has lead managers to come up with innovative ways to make educational content engaging and fresh. Keeping learners interested is key for success and for businesses, training platforms that are user-friendly and unique have higher retention rates overall (which just makes good business sense.)
One of the best ways to do this is to employ gamification in learning and development during training, particularly for businesses in order to have the maximum impact and success. Here, we explore the advantages and pitfalls as well as how to use gamification to engage employees.
In any gamified learning program, there will be setbacks that you need to be prepared for, including:
Finding the right vendor – Make no mistake, gamification in organizations and their learning platforms is a fairly new idea which means there are limited vendors with ACTUAL implementation experience. Ensure that you ask for case studies and examples of proven experience during the shortlisting process as well as full-scoped quotes up front. This can save on the high prices and vendors who claim they are experts when they are not. Remember that, these complex systems need professional support for implementation!
User adaptability – Technology, particularly in most businesses, is behind. This means that although your employees will have a fine grasp of technology, gamified platforms offer an extra level of complexity which have their own learning curve. It’s important to update the culture in your organisation to one that is more accepting of gamification and technology as a whole, ensuring leaders and managers actively encourage it with incentives and recognition. Employees who adopt this confidently are more likely to help others, encouraging an overall change and better reception of the platform.
Technological capabilities – Ensure that you make things as seamless as possible for your employees by having a stable internet connection, infrastructure and support in place should they need it for the modules. Nothing irritates users more than not being able to complete what they want due to a technical glitch.
Understanding why you use gamification in organizations is key to implementation and here are some of the advantages enabled by these innovative platforms:
Memorable learning – The more interesting and engaging you make the content, the more likely employees will remember it and creating an enjoyable atmosphere also makes learners want to continue.
Realistic simulations – Inside gamification you can create scenarios that mimic the challenges and situations of real-life without the risk of “on-the-job” training. This allows employees to start with better experience that applies directly to the job role and also works with promotional pathways by helping those in line for senior positions to become prepared for their future roles.
User adaptability – They say that everyone learns differently, and while this is true, gamified learning programs allow for an adaptable experience to suit employees. They contain mental and physical, audio and visual elements that appeal to different learning types but more importantly, can be adapted for any department the training is needed for.
The bottom line for gamified platforms is this; make sure you implement them properly, because they are complex systems that will highly impact user perception and willingness to use them in the future if done badly. However, done well, they can offer a wealth of benefits for your organisation as well as improving performance and retention for your employees as well as positively impacting your bottom line.